Dr+Aen Skincare - Terms of Service

Welcome to draenskincare.com!

These Terms of Service ("Terms") govern your use of the draenskincare.com website (the "Site") and any related services provided by Dr+Aen Skincare ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site.

1. Acceptance of Terms: 

By using the Site, you represent that you are at least 18 years of age or have the legal capacity to enter into a binding contract. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Products and Services:

  • We offer skincare products and related information on the Site.
  • We make every effort to display product information accurately, but we do not warrant that product descriptions or other content are error-free.
  • Product availability may vary. We reserve the right to limit or discontinue products at any time.

3. Orders and Payment:

  • By placing an order, you agree to provide accurate and complete information.
  • We accept various payment methods, as indicated on the Site.
  • We reserve the right to refuse or cancel any order for any reason.
  • Prices are subject to change without notice.
  • You are responsible for any applicable taxes or duties.

4. Shipping and Delivery:

  • We will make reasonable efforts to ship orders promptly.
  • Delivery times may vary depending on your location and shipping method.
  • We are not responsible for any delays or damages caused by third-party shipping carriers.

5. Intellectual Property:

  •  All content on the Site, including text, images, logos, and trademarks, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or modify any content from the Site without our express written permission.

6. User Content:

  • You may submit reviews, comments, or other content to the Site ("User Content").
  • By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute the content.
  • You represent that you own or have the necessary rights to submit User Content and that it does not infringe on the rights of any third party.
  • We reserve the right to remove any User Content that we deem inappropriate.

7. Disclaimer of Warranties:

  • The Site and its content are provided "as is" and "as available" without warranties of any kind.
  • We do not warrant that the Site will be uninterrupted or error-free.
  • We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

8. Limitation of Liability:

  • We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site.
  • Our total liability for any claim arising from your use of the Site will not exceed the amount you paid for the product or service in question.

9. Indemnification:

  •  You agree to indemnify and hold us harmless from any claims or damages arising from your use of the Site or your violation of these Terms.

10. Governing Law:

  •  These Terms shall be governed by and construed in accordance with the laws of Malaysia.

11. Changes to Terms:

  • We reserve the right to modify these Terms at any time.
  • Any changes will be posted on the Site.
  • Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

12. Contact Information:

  • If you have any questions about these Terms, please contact us at hi@draenskincare.com.

13. Entire Agreement:

  • These Terms constitute the entire agreement between you and Dr+Aen Skincare regarding your use of the Site.

Effective Date: 26th February 2025